Contact

How Can We Help You Today?

Our customer care team at Curated Golden Years is ready to help with any questions about our wellness and mobility products.

We typically respond within 24 hours
Ways To Connect

Choose Your Preferred Channel

Email
support@CuratedGoldenYears.com
Response within 24 hours
Phone
916-460-8114
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Chat with our team during business hours for quick answers
Replies in minutes
Common Questions

Frequently Asked Questions

How long does shipping take?

Delivery times on most orders are 3-9 business days.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your package. If you have not received your tracking details within 3 business days, please contact our support team.

What is your return policy?

We want you to feel confident in your purchase. If a product does not meet your expectations, please reach out to our team and we will walk you through the return or exchange process based on the specific item.

Can I exchange a product for a different model?

Yes, we are happy to help with exchanges. Contact our support team with your order details, and we will guide you through selecting a replacement that better fits your comfort or mobility needs.

How do I choose the right mobility scooter or wheelchair?

Selecting the right mobility solution depends on factors like weight capacity, intended use, and lifestyle needs. Our team can help you compare models so you find the best fit for your daily routine and comfort level.

Do your massage chairs and saunas require special setup?

Setup requirements vary by product. Many of our massage chairs are designed for simple in-home placement, while traditional saunas may need dedicated space and a standard electrical outlet. Product pages include detailed specifications, and our team is available to answer questions before you buy.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send A Message

Drop Us A Line

Select a topic...
Order Status or Tracking
Saunas and Red Light Therapy
Mobility Scooters and Wheelchairs
Massage Chairs
Returns or Exchanges
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Prompt Responses

Our support team aims to reply to every inquiry within one business day.

Secure and Private

Your personal information is protected with industry-standard encryption at every step.

Compassionate Support

We listen carefully and treat every customer with patience, dignity, and genuine care.

Free Continental Shipping

Most orders ship free within the Continental U.S. with no order minimum required.